Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Blue Ridge Mountain Recovery Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Blue Ridge Mountain Recovery Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Professional Referrals

If you are a mental health or medical professional, you may occasionally meet a client in need of specialized care outside of your service range. Blue Ridge works with many professionals for referrals to residential treatment.

Who Sends Referrals

Some professionals that commonly send us referrals include:

  • Insurance companies
  • Crisis stabilization units
  • Hospitals
  • Detoxification facilities
  • Therapists
  • Psychiatrists
  • Psychologists
  • Physicians
  • Sober living homes
  • Alumni
  • Counseling centers
  • Interventionists
  • Treatment placement specialists

Why Refer?

When someone can no longer function adequately in their regular daily activities due to a substance use disorder, we welcome you to call Blue Ridge. After one phone call, you will know whether we are the right program to meet the needs of your client. Our assessment service specialists are available 24 hours a day, seven days a week in person, by phone, or through email, at no charge. We will provide you with information about treatment options and insurance coverage for treatment, and we can schedule an immediate appointment for an initial phone assessment or an in-person evaluation. If, after discussing your client's needs, we find that our program does not fit the needs of your client, we can also provide you with alternate program referrals.

Involvement in Your Client's Care

If you are a behavioral healthcare professional with a client that may need a residential addiction treatment program, please call our admissions department. After obtaining appropriate consents, our professional staff will keep you informed of your client’s progress in their individualized detox and/or rehab treatment program through written or verbal updates.

We know the importance of maintaining contact with as many supportive individuals in your client's life to ensure the best outcome. To that end, we will closely involve you in his or her continuing care plan, which is critical to successful long-term recovery from substance use disorder.

We want to involve any treatment providers we can in order to better understand the client. We look at what we are doing as providing a service for them and we deeply value your knowledge and input in regards to your client. If you have any questions or concerns regarding your client's condition or treatment, you are always welcome to contact us.

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  • Aetna
  • Beacon Health Options
  • Blue Cross Blue Shield
  • Cigna
  • Humana
  • Magellan Health
  • Tricare
  • TriWest Healthcare Alliance
  • and more...

When I left Blue Ridge, I left with a true education on my addiction and how to be successful in recovery. They helped me find out who I wanted to be and gave me the tools to become that person!

– Lucas